Support · Guide
How can we help?
Everything about Sifrvault in plain language, with screenshots for iPhone and Mac. Search for a topic or choose one below.
Getting started
Create your vault, keep your recovery key safe and unlock.
Passwords and items
Creating and editing items, extra fields, showing and copying.
Documents, IBAN and PIN
Keep letters from the bank as PDFs, and IBANs and PINs behind Face ID.
Folders and favorites
Organize your items and find them quickly.
2FA and Authenticator
Scanning codes, transferring from Google Authenticator and copying.
AutoFill
Sign in in Safari, Chrome, Edge and apps without typing.
Passkeys
Sign in without a password, with Face ID or Touch ID. Stored in your vault.
Quick search on the Mac
Copy a password or 2FA code from any app.
For developers
SSH keys from your vault for git and ssh, and passwords and tokens in Terminal.
Switching
Take your passwords and passkeys with you, to Sifrvault and back again.
Security
How your vault is encrypted, locking and weak passwords.
Forgot master password
Back into your vault with your recovery key or Face ID.
iCloud and sync
How your vault travels between your devices, and making a backup.
Frequently asked questions
Short answers to questions that come up often.
Can’t find your question?
Email us. We usually reply within one working day, in plain language. Never send your master password or other passwords.