Support iCloud and sync

iCloud and sync

How your vault travels between your devices, and making a backup.

Syncing

Sifrvault uses the private database of your own iCloud. Every change goes straight to your other devices with the same Apple Account, encrypted, usually within seconds. Documents come along too. Without internet you just keep working; everything syncs afterwards.

In Settings › Sync you see how things stand, for example ✓ Synced at 08:12, or Syncing….

Not syncing?

First look in Settings › Sync. If it says Sync failed, the reason is shown below it.

  1. Check that you’re signed in with the same Apple Account on both devices.
  2. Check that iCloud is turned on for Sifrvault: Settings › [your name] › iCloud.
  3. Check that your iCloud storage isn’t full.
  4. Open Sifrvault on both devices and wait a moment.

Your own backup

  1. Open Settings › Export or make a backup….
  2. Choose Encrypted and think of a password for the backup (your master password is fine too).
  3. Tap Export and keep the file, for example on a USB stick.

The backup contains all your passwords and documents, encrypted. You restore it with Import; Sifrvault then asks for the backup’s password. Without that password nobody can open it, not even us.

Only choose Unencrypted to switch to another app. That file is readable by anyone who has it; delete it right after use.

Can’t find your question?

Email us. We usually reply within one working day, in plain language. Never send your master password or other passwords.

Email [email protected]